Library Training Video

This video was by the 3M Company that produces Automatic Handling Machine Systems. These systems allow patrons to check in their own return items and have them immediately off their records.

While the video was indeed informative, I doubt that it would catch the eye or keep the attention of anyone looking for videos on the topic. There could have been an introduction to the library it was being used or just a brief introduction to what the video was going to entail, rather than simply the company's information. The lack of any dialogue, sound effects, or music, made it slow paced. While it was nice to see the machine working smoothly, as someone who works at a library who has an AHMS, the fact that there were only three sorting bins and a single pusher to sort the books made me want to see a larger AHMS training video, or at least contain a larger human element such as staff using the machine in the back room as well as the outside patrons using it.

To improve the video, I would have added dialogue or have a staff member interact with the "patron" to make it a more interactive video that actually has a customer service aspect. I also would have shown how the bins were separated from the machine and what happens to the outside check in station when the bins are removed.